How SMART governance changed program governance for better interaction and program communication

Abstract

Abstract This study was focused to find out how SMART Governance has changed program governance for better interaction and communication in UAE. A primary quantitative research method was employed to complete this study, where it was aimed to empirically evaluate how SMART Governance has changed program governance for better interaction and communication in UAE. Primary research was conducted where a closed-ended questionnaire-based online survey was carried out using Google Forms. The data was collected from a sample of 10 participants from the UAE in different entities who took part in program management. The data was analysed statistically and the results were interpreted to get research findings which are discussed below. Based on the findings it was found that SMART Governance provides a reliable structure to the public for communication with the government. It helps in achieving good governance in program management. SMART Governance makes program management easier because it develops a common understanding of the roles and responsibilities of government employees. Moreover, SMART Governance simplifies information dissemination for the government which helps in program management. Besides, SMART Governance enables the public to have two-way communication with the government and makes it easier for the public to access government services. Therefore, based on the findings it was concluded that SMART Governance has changed program governance for better interaction and communication in UAE. Therefore, based on this research it is recommended to use SMART Governance to change program governance for better interaction and communication in UAE.