Exploring the enablers of organizational excellence by human capital-driven innovation ecosystems

IF 2.5 Q3 BUSINESS

Measuring Business Excellence Pub Date : 2024-01-24 DOI:10.1108/mbe-02-2023-0016

Ting-Cheng Lee, Min-Ren Yan

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引用次数: 0

Abstract

Purpose

The purpose of this study is to discuss how organizations can drive organizational performance through human capital (HC) investment through systematic thinking.

Design/methodology/approach

This study analyzes three companies from various industries, adopts systems thinking and uses three leading indicators from the balanced scorecard framework to explore the effects of strategic orientations for HC on innovation ecosystems and organizational performance.

Findings

In terms of academic contributions, this study broadly verifies the innovation ecosystem model for organizations and reveals that customer-oriented, internal process-oriented and innovation learning-oriented HC strategies reinforce the pathways in organizational innovation ecosystems, thereby enriching the literature on innovation ecosystems.

Practical implications

In terms of practical contributions, this study provides a novel HC-based perspective on developmental dynamics and details the relationships among each aspect of the innovation ecosystem and HC strategies.

Originality/value

The proposed architecture and strategic frameworks provide a reference for corporations to implement strategic orientations of HC, drive operations in organizational innovation ecosystems and improve organizational performance.

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探索人力资本驱动的创新生态系统对组织卓越性的促进作用

目的本研究旨在探讨组织如何通过系统化思维，通过人力资本（HC）投资来推动组织绩效。设计/方法/途径本研究分析了来自不同行业的三家公司，采用系统化思维，利用平衡计分卡框架中的三个领先指标，探讨了人力资本战略导向对创新生态系统和组织绩效的影响。研究结果在学术贡献方面，本研究广泛验证了组织创新生态系统模型，揭示了以客户为导向、以内部流程为导向和以创新学习为导向的人机交互战略强化了组织创新生态系统的路径，从而丰富了有关创新生态系统的文献。实践意义在实践贡献方面，本研究提供了一个基于人机交互的发展动态新视角，并详细阐述了创新生态系统各方面与人机交互战略之间的关系。原创性/价值所提出的架构和战略框架为企业实施人机交互战略导向、推动组织创新生态系统的运作和提高组织绩效提供了参考。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Measuring Business Excellence BUSINESS-

CiteScore

5.70

自引率

4.00%

发文量

期刊介绍： Measuring Business Excellence provides international insights into non-financial ways to measure and manage business performance improvements and company’s value creation dynamics. Measuring Business Excellence will enable you to apply best practice, implement innovative thinking and learn how to use different practices. Learn how to use innovative frameworks, approaches and practices for understanding, assessing and managing the strategic value drivers of business excellence. MBE publishes both rigorous academic research and insightful practical experiences about the development and adoption of assessment and management models, tools and approaches to support excellence and value creation of 21st century organizations both private and public.

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