The effect of font boldness, noise disturbance and time pressure on human error in the context of cloud change operation.

IF 2 3区 工程技术 Q3 ENGINEERING, INDUSTRIAL
Ergonomics Pub Date : 2024-10-01 Epub Date: 2024-01-08 DOI:10.1080/00140139.2023.2300941
Shuo Peng, Changxu Wu, Jiahao Yu
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引用次数: 0

Abstract

This study investigated the number of operator errors, task completion time, and workload of subjects at different levels by imposing conditions such as focused text boldness, noise disturbance, and time pressure to simulate a realistic cloud change business process in the laboratory. Results of the study showed that the text bolding of important content reduced the number of errors, whereas noise interference increased the number of errors. Text boldness only reduced the number of corrected errors, and noise interference only increased the number of uncorrected errors. Moreover, bolding was found to have different effects on the number of errors under different noise levels and time pressure levels, with text boldness significantly reducing the number of total errors only in quiet or low time pressure states. Time pressure had no effect on cloud change task error counts, but high time pressure resulted in higher subjective workload.

字体醒目度、噪音干扰和时间压力对云变化操作中人为错误的影响。
本研究通过施加重点文本加粗、噪音干扰和时间压力等条件,模拟实验室中真实的云变更业务流程,调查了不同级别受试者的操作错误数量、任务完成时间和工作量。研究结果表明,重要内容的文字加粗减少了错误数量,而噪音干扰则增加了错误数量。文字加粗只会减少已更正错误的数量,而噪音干扰只会增加未更正错误的数量。此外,在不同的噪音水平和时间压力水平下,加粗对错误数量的影响也不同,只有在安静或低时间压力状态下,文字加粗才会显著减少总错误数量。时间压力对云变化任务的错误数没有影响,但高时间压力会导致主观工作量增加。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
Ergonomics
Ergonomics 工程技术-工程:工业
CiteScore
4.60
自引率
12.50%
发文量
147
审稿时长
6 months
期刊介绍: Ergonomics, also known as human factors, is the scientific discipline that seeks to understand and improve human interactions with products, equipment, environments and systems. Drawing upon human biology, psychology, engineering and design, Ergonomics aims to develop and apply knowledge and techniques to optimise system performance, whilst protecting the health, safety and well-being of individuals involved. The attention of ergonomics extends across work, leisure and other aspects of our daily lives. The journal Ergonomics is an international refereed publication, with a 60 year tradition of disseminating high quality research. Original submissions, both theoretical and applied, are invited from across the subject, including physical, cognitive, organisational and environmental ergonomics. Papers reporting the findings of research from cognate disciplines are also welcome, where these contribute to understanding equipment, tasks, jobs, systems and environments and the corresponding needs, abilities and limitations of people. All published research articles in this journal have undergone rigorous peer review, based on initial editor screening and anonymous refereeing by independent expert referees.
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