ÖRGÜTSEL DEDİKODU, DUYGUSAL TÜKENME VE İŞBİRLİĞİ ARASINDAKİ İLİŞKİLERİN İNCELENMESİ: TURİZM AKADEMİSYENLERİ ÖRNEĞİ

Abstract

This research aims to bring a different point of view to research on organizational gossip. Another aim is to show organizational work gossip's positive and negative effects on organizational emotions and behavior. This study examined the effects of negative and positive work gossip on emotional exhaustion and collaboration. The impact of emotional exhaustion on collaboration was also examined. The research universe consists of academicians working in tourism departments at universities in Turkey. Within the scope of the research, a questionnaire form was prepared on an online platform and applied between 16 January-30 March 2023. The questionnaire was sent to the academicians via e-mail, and 489 academicians participated. According to the analysis results, negative work gossip has a positive and significant effect on emotional exhaustion. Positive work gossip does not significantly affect emotional exhaustion. Negative work gossip has a negative and significant effect on collaboration. In contrast, positive work gossip has a positive and significant effect on collaboration. Emotional exhaustion has a negative and significant effect on collaboration.