Development and Pilot Testing of the OTC Coach Software to Support Student Pharmacist Learning

Abstract

Description of the problem: Pharmacy students are expected to learn how condition and patient-specific factors influence medication decision-making. Our objective was to create an interactive learning tool that would support students as they learn how individual factors change over-the-counter (OTC) medication recommendations. Description of the innovation: OTC Coach was created to allow student pharmacists to practice making recommendations about OTC medications. First year student pharmacists enrolled in a required self-care therapeutics course were given access to the optional OTC Coach, which included electronic decision algorithms for 10 topics. Student perceptions were collected via an online survey.  Critical analysis: Two-thirds of the first-year students enrolled in the self-care therapeutics course activated their OTC Coach account (n=53/79, 67%). Among the students who completed the survey and reported using the tool (n=60/75, 80%), there was agreement that it help them learn the course material (78%), increased their confidence in making appropriate therapeutic recommendations (78%), increased their confidence when answering examination questions (63%), and improved their examination performance (61%). Next steps: Implementing an electronic tool positively supported student learning about OTC medication recommendations, according to student self-report. The tool is being expanded to include an option for students to generate a series of scenarios with randomized patient and condition factors to further allow students to efficiently practice making repeated patient-centered recommendations.