COMMUNICATING IT AUDIT FINDINGS: STRATEGIES FOR EFFECTIVE STAKEHOLDER ENGAGEMENT

Abstract

This research paper explores the intricate realm of communicating IT audit findings, focusing on strategies for effective stakeholder engagement. The significance of IT audits in the contemporary digital landscape is underscored, emphasizing the need to translate technical assessments into actionable insights. The theoretical framework draws from the Technology Acceptance Model (TAM) and Stakeholder Theory, offering lenses to understand stakeholder engagement dynamics. The conceptual framework interconnects the nature of IT audits, communication strategies, and stakeholder engagement. Strategies highlighted include clear and concise reporting, tailoring communication to diverse stakeholders, leveraging visual aids and technology, establishing feedback mechanisms, and fostering a collaborative organizational culture. Benefits encompass informed decision-making, enhanced transparency, improved risk management, and strengthened stakeholder relationships. Barriers, such as technical jargon and resistance to change, are addressed to optimize communication effectiveness. The conclusion underscores the pivotal role of communication in IT audits, and recommendations provide a roadmap for organizations to navigate complexities and maximize the impact of IT audit findings on organizational resilience and strategic decision-making. Keywords: IT Audits, Stakeholder Engagement, Communication Strategies, Stakeholder Theory, Risk Management, Organizational Resilience.