Navigating the Rise of Smart Tourism: Implications of Technology and Data for Sustainable Industry Growth

Hien Hoang
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Abstract

This paper explores the complex landscape of smart tourism, investigating the implications of technology and data for sustainable growth within the tourism industry. Understanding the nuanced interplay between smart tourism initiatives and sustainability has become critical as the sector undergoes a paradigm shift driven by technological advancements. The paper contextualizes the emergence of smart tourism, unraveling the pivotal role of technology and data in transforming industry dynamics. Through comprehensive analysis, it examines how cutting-edge technologies including artificial intelligence, big data analytics, and the Internet of Things shape diverse aspects of tourism, from customer experience to operational efficiency. Additionally, it synthesizes evidence on the benefits of smart tourism for enhancing efficiency, sustainability, inclusiveness, experiential quality, and competitiveness across the sector. In conclusion, it contemplates future applications while underscoring the need for a balanced integration of technology and data to realize the promise of smart tourism. Further research on emerging applications, challenges, and best practices is highlighted to guide destinations towards this technology-enabled yet sustainable future.
引领智慧旅游的崛起:技术和数据对旅游业可持续发展的影响
本文探讨了智慧旅游的复杂面貌,研究了技术和数据对旅游业可持续增长的影响。随着旅游业在技术进步的推动下发生模式转变,理解智慧旅游计划与可持续发展之间微妙的相互作用变得至关重要。本文介绍了智慧旅游出现的背景,揭示了技术和数据在改变行业动态中的关键作用。通过全面分析,本文探讨了包括人工智能、大数据分析和物联网在内的尖端技术如何塑造旅游业的各个方面,从客户体验到运营效率。此外,报告还综合了智慧旅游对提高整个行业的效率、可持续性、包容性、体验质量和竞争力的益处。最后,报告对未来的应用进行了展望,同时强调需要平衡整合技术与数据,以实现智慧旅游的承诺。报告还强调了对新兴应用、挑战和最佳实践的进一步研究,以指导旅游目的地实现技术驱动且可持续发展的未来。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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