An Interactive Conversation with a Chatbot: Does ChatGPT Know Standard Phraseology in Aviation English?

Abstract

This research investigates the profound effects of ChatGPT, an artificial intelligence (AI) language model, on the domain of aviation communication. Within an industry that places significant emphasis on safety and accuracy, this study utilizes a qualitative case study methodology to evaluate the performance of ChatGPT. The observations demonstrated that ChatGPT shows exceptional competence in conforming to conventional aviation phraseology throughout several flight stages, ranging from ground clearances to landing, by using role-play situations. Beyond linguistic accuracy, ChatGPT facilitates dynamic and contextually relevant dialogues, enhancing aviation education and training experiences.