DEMATEL Method in Implementing Green Business Process Management (BPM) in Micro, Small and Medium Enterprises in Kendari City

International Journal of Finance Research Pub Date : 2023-12-31 DOI:10.47747/ijfr.v4i4.1491

La Ode Abdul Manan, Ridha Taurisma Lajaria, Imran Imran

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Abstract

MSMEs are often considered the biggest contributors to environmental damage and produce more waste than other businesses. This is because MSMEs, in general, are still focused on achieving economic performance. Research sampling was carried out using the Slovin formula. The number of samples in this study was 96.68 or 100 IMK as samples. The collected data was analyzed using the DEMATEL method, which is used to analyze cause-and-effect relationships between a set of factors that influence a decision-making process. Based on the results of this research, "green attitude" has the highest interaction and the strongest impact. Improving the behavior of individuals, including managers, customers, and employees of the organization, is a top priority. Environmentally conscious behavior influences environmentally friendly organizational strategies and governance. Environmental knowledge and awareness influence environmentally conscious behavior; this shows that with increasing environmental knowledge and awareness in organizations, environmentally friendly behavior also increases

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DEMATEL 方法在肯达里市微型、小型和中型企业中实施绿色业务流程管理 (BPM)

与其他企业相比，中小微企业往往被认为是造成环境破坏的最大因素，产生的废物也更多。这是因为中小微企业一般仍以实现经济效益为中心。研究采用斯洛文公式进行抽样。本研究的样本数量为 96.68 个，即 100 个 IMK 作为样本。收集到的数据采用 DEMATEL 方法进行分析，该方法用于分析影响决策过程的一系列因素之间的因果关系。根据研究结果，"绿色态度 "的交互作用最大，影响最强。改善个人（包括组织的管理者、客户和员工）的行为是重中之重。具有环保意识的行为会影响环保型组织战略和管理。环境知识和意识影响环境意识行为；这表明，随着组织中环境知识和意识的增加，环境友好行为也会增加

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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International Journal of Finance Research

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