Job resourcefulness, job crafting and task performance in a post-COVID-19 context: a diary study on tour and travel frontline employees

IF 3.4 3区管理学 Q2 MANAGEMENT

Career Development International Pub Date : 2023-12-29 DOI:10.1108/cdi-06-2023-0191

Ume Rubaca, Majid Khan

引用次数: 0

Abstract

Purpose

The study aims to examine whether job resourcefulness affects task performance through job crafting at the within-person level.

Design/methodology/approach

The data were collected from employees of the tour and travel firms and their supervisors. Multilevel structural equation modeling (MSEM) was used for analysis due to the repeated data structure, for example, days (n = 900) nested in individuals (n = 180).

Findings

Results show a positive association between job resourcefulness and task performance, with the full mediation of job crafting at the within-person level.

Originality/value

The study concludes that variation in job resourcefulness impacts job crafting and task performance at the within-person level.

查看原文本刊更多论文

COVID-19后背景下的工作机智、工作设计和任务绩效：对旅游和旅行一线员工的日记研究

研究目的：本研究旨在探讨工作机智是否会通过个人内部的工作设计影响任务绩效。由于数据结构具有重复性，例如，天数（n = 900）嵌套在个人（n = 180）中，因此采用了多层次结构方程模型（MSEM）进行分析。研究结果研究结果表明，工作资源丰富度与任务绩效之间存在正相关，在人的内部水平上，工作精心设计具有完全的中介作用。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Career Development International Multiple-

CiteScore

5.40

自引率

10.00%

发文量

期刊介绍： Careers and Development are inter-related fields of study with connections to many academic disciplines, organizational practices and policy developments in the emerging knowledge economies and learning societies of the modern world. Career Development International provides a platform for research in these areas that deals with questions of theories and theory development, as well as with organizational career strategy, policy and practice. Issues of theory and of practice may be dealt with at individual, organizational and society levels. The international character of submissions may have two aspects. Submissions may be international in their scope, dealing with a topic that is of concern to researchers throughout the world rather than of sole interest to a national audience. Alternatively, submissions may be international in content, relating, for example, to comparative analyses of careers and development across national boundaries, or dealing with inherently ''international'' issues such as expatriation. Coverage: -Individual careers - psychological and developmental perspectives -Career interventions (systems and tools, mentoring, etc) -Government policy and practices -HR planning and recruitment -International themes and issues (MNCs, expatriation, etc) -Organizational strategies and systems -Performance management -Work and occupational contexts