The Power of Proactivity: UOW Library's Successful Live Chat Implementation

IF 1 4区管理学 Q3 INFORMATION SCIENCE & LIBRARY SCIENCE

Journal of the Australian Library and Information Association Pub Date : 2023-12-03 DOI:10.1080/24750158.2023.2286220

Cate Slater, Leanne Campbell, Lara Duggan

引用次数: 0

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主动的力量：西澳大学图书馆成功实施即时聊天

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来源期刊

Journal of the Australian Library and Information Association INFORMATION SCIENCE & LIBRARY SCIENCE-

CiteScore

3.40

自引率

15.40%

发文量

期刊介绍： The Journal of the Australian Library and Information Association is the flagship journal of the Australian Library and Information Association (ALIA). It is a quarterly publication for information science researchers, information professionals, related disciplines and industries. The Journal aims to stimulate discussion and inform practice by showcasing original peer reviewed research articles and other scholarly papers about, or relevant to, the Australian and Southern Asia Pacific regions. Authors from the full range of information professions and areas of scholarship are invited to contribute their work to the Journal.