Chatbots for HIV Prevention and Care: a Narrative Review.

IF 3.7 2区医学 Q2 INFECTIOUS DISEASES

Current HIV/AIDS Reports Pub Date : 2023-12-01 Epub Date: 2023-11-27 DOI:10.1007/s11904-023-00681-x

Alastair van Heerden, Shannon Bosman, Dallas Swendeman, Warren Scott Comulada

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Abstract

Purpose of review: To explore the intersection of chatbots and HIV prevention and care. Current applications of chatbots in HIV services, the challenges faced, recent advancements, and future research directions are presented and discussed.

Recent findings: Chatbots facilitate sensitive discussions about HIV thereby promoting prevention and care strategies. Trustworthiness and accuracy of information were identified as primary factors influencing user engagement with chatbots. Additionally, the integration of AI-driven models that process and generate human-like text into chatbots poses both breakthroughs and challenges in terms of privacy, bias, resources, and ethical issues. Chatbots in HIV prevention and care show potential; however, significant work remains in addressing associated ethical and practical concerns. The integration of large language models into chatbots is a promising future direction for their effective deployment in HIV services. Encouraging future research, collaboration among stakeholders, and bold innovative thinking will be pivotal in harnessing the full potential of chatbot interventions.

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艾滋病预防和护理的聊天机器人:叙述回顾。

综述目的:探讨聊天机器人与艾滋病预防和护理的交集。介绍和讨论了聊天机器人在艾滋病服务中的应用现状、面临的挑战、最新进展和未来的研究方向。最近的发现:聊天机器人促进了关于艾滋病毒的敏感讨论，从而促进了预防和护理策略。信息的可信度和准确性被认为是影响用户与聊天机器人互动的主要因素。此外，将处理和生成类人文本的人工智能驱动模型集成到聊天机器人中，在隐私、偏见、资源和道德问题方面带来了突破和挑战。聊天机器人在艾滋病预防和护理方面显示出潜力;然而，在解决相关的伦理和实际问题方面仍有大量工作要做。将大型语言模型集成到聊天机器人中是一个有希望的未来方向，可以有效地部署在艾滋病毒服务中。鼓励未来的研究、利益相关者之间的合作以及大胆的创新思维，对于充分利用聊天机器人干预的潜力至关重要。

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来源期刊

Current HIV/AIDS Reports INFECTIOUS DISEASES-

CiteScore

8.10

自引率

2.20%

发文量

期刊介绍： This journal intends to provide clear, insightful, balanced contributions by international experts that review the most important, recently published clinical findings related to the diagnosis, treatment, management, and prevention of HIV/AIDS. We accomplish this aim by appointing international authorities to serve as Section Editors in key subject areas, such as antiretroviral therapies, behavioral aspects of management, and metabolic complications and comorbidity. Section Editors, in turn, select topics for which leading experts contribute comprehensive review articles that emphasize new developments and recently published papers of major importance, highlighted by annotated reference lists. An international Editorial Board reviews the annual table of contents, suggests articles of special interest to their country/region, and ensures that topics are current and include emerging research. Commentaries from well-known figures in the field are also provided.