{"title":"Building organisational resilience through knowledge management in banking sector","authors":"Collins Irem Okechukwu, Friday Ogbu Edeh, Stephen Aleke, Okwuagwu Augustine Akaolisa, Obichere Anthony Chukwuemeka, Agnes Ugboego Chukwu, Bethel Udokah Oganezi, Linus Adama, Ogbonnaya Eze Nweze, Ifeoma Gloria Duruzor, Ebere Rejoice Okocha","doi":"10.1504/ijkms.2023.133847","DOIUrl":null,"url":null,"abstract":"Environmental turbulences are usually challenging to managers and financial administrators especially when such forces are uncontrollable. It therefore implies that knowledge associated with such disruption must be acquired, stored, and disseminated to organisation stakeholders to enable them build organisational resilience through anticipation, robustness and recoverability. It is based on this premise that this study investigated the effect of knowledge management on organisational resilience using a cross-sectional research design, knowledge-based and organisational adaptation as baseline theories with a sample frame of 750 workers from 15 deposit interest money banks in sub-Saharan Africa. Linear regression was used to analyse the research hypotheses. It was found that knowledge management predicted organisational resilience. The study concludes that knowledge management that is measured in terms of knowledge acquisition, knowledge sharing, and knowledge storage has the capacity of building the resilience of deposit money banks.","PeriodicalId":39285,"journal":{"name":"International Journal of Knowledge Management Studies","volume":null,"pages":null},"PeriodicalIF":1.3000,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"International Journal of Knowledge Management Studies","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1504/ijkms.2023.133847","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"MANAGEMENT","Score":null,"Total":0}
引用次数: 0
Abstract
Environmental turbulences are usually challenging to managers and financial administrators especially when such forces are uncontrollable. It therefore implies that knowledge associated with such disruption must be acquired, stored, and disseminated to organisation stakeholders to enable them build organisational resilience through anticipation, robustness and recoverability. It is based on this premise that this study investigated the effect of knowledge management on organisational resilience using a cross-sectional research design, knowledge-based and organisational adaptation as baseline theories with a sample frame of 750 workers from 15 deposit interest money banks in sub-Saharan Africa. Linear regression was used to analyse the research hypotheses. It was found that knowledge management predicted organisational resilience. The study concludes that knowledge management that is measured in terms of knowledge acquisition, knowledge sharing, and knowledge storage has the capacity of building the resilience of deposit money banks.
期刊介绍:
“Knowledge as a key resource will contribute to improved organisational performance if it is properly leveraged and harnessed." IJKMS is a refereed and authoritative source of information in the field of knowledge management and related aspects. Topics covered include: -Knowledge creation, acquisition, codification, classification, organisation -Knowledge sharing, transfer, application, protection, retention -KM design and development -KM management and implementation -Measurement of knowledge management performance and benefits -Techniques and methods for managing knowledge -Technological tools for knowledge management, e.g. -knowledge bases, collaborative tools -expert/intelligent systems, knowledge mining/extraction -content/document management -portals, search and retrieval -e-learning, virtual reality, business intelligence, etc. -Human, organisational, strategic, behavioural, socio-cultural aspects -Public policy, economics, education policy, intellectual capital, ethics -Other related aspects of KM