DevOps project management success factors: A decision‐making framework

Software: Practice and Experience Pub Date : 2023-09-13 DOI:10.1002/spe.3269

Muhammad Azeem Akbar, Arif Ali Khan, Najmul Islam, Sajjad Mahmood

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Abstract

Abstract Development and operations (DevOps) refer to the collaboration and multidisciplinary organizational effort to automate continuous delivery of information systems (IS) development project with an aim to improve the quality of the IS. The flexibility and quality production of software projects motivated the organizations to adopt DevOps paradigm. Organizations face several complexities while management of DevOps process. This study aims to explore and analyze the factors that could positively impact the management of DevOps process. Firstly, literature review was performed and identified 36 success factors that are related to 10 knowledge areas of DevOps project management. Secondly, a questionnaire survey study was conducted to get the insight of industry experts concerning the success factors of DevOps project. Finally, the fuzzy‐AHP was applied for ranking the success factors and examining the relationship between 10 knowledge areas of identified success factors. The results of this study will serve as a body of knowledge for researchers and practitioners to consider the highest priority success factors and develop the effective policies for the successful execution of DevOps project management.

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DevOps项目管理成功因素:决策制定框架

开发和运维(DevOps)指的是协作和多学科的组织努力，以自动化信息系统(IS)开发项目的持续交付，目的是提高IS的质量。软件项目的灵活性和高质量产品促使组织采用DevOps范式。组织在管理DevOps过程时面临着一些复杂性。本研究旨在探讨和分析可能对DevOps流程管理产生积极影响的因素。首先，进行了文献综述，并确定了与DevOps项目管理的10个知识领域相关的36个成功因素。其次，通过问卷调查研究，了解行业专家对DevOps项目成功因素的看法。最后，运用模糊层次分析法对成功因素进行排序，并对所确定的成功因素的10个知识领域之间的关系进行检验。本研究的结果将为研究人员和实践者提供知识体系，以考虑最优先的成功因素，并为成功执行DevOps项目管理制定有效的政策。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Software: Practice and Experience

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