The excellence heart 2.0: a holistic model for sustained and innovative business excellence tested in an HVAC company

Q3 Business, Management and Accounting

International Journal of Business Performance and Supply Chain Modelling Pub Date : 2023-01-01 DOI:10.1504/ijbpscm.2023.131682

Soumaya Elyoussoufi, Mohamed Mazouzi, Anass Cherrafi, Jamal Elbaz

引用次数: 1

Abstract

Achieving organisational excellence is an issue that has prompted both the scientific community and business managers. Several models are proposed. Unfortunately, such models tend to divide the approach or suggest complicated frameworks not adaptable to different companies. Based on literature reviews, Amazon's story, and TRIZ papers in management, we have developed a holistic and adaptable model that stimulates the company's creativity, agility, and sustainability. A case study in an HVAC company highlights the advantages of the model, which will initiate a new approach to business excellence. Moreover, further research can be conducted to test the model through case studies in different businesses and fields.

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卓越之心2.0:在暖通空调公司中测试的持续创新业务卓越的整体模型

实现组织卓越是科学界和企业管理者共同关注的问题。提出了几种模型。不幸的是，这样的模型倾向于划分方法，或者提出不适合不同公司的复杂框架。基于文献综述、亚马逊的故事和TRIZ管理方面的论文，我们开发了一个整体的、适应性强的模型，以激发公司的创造力、敏捷性和可持续性。一个HVAC公司的案例研究突出了该模型的优势，它将启动一个新的方法来实现卓越的业务。进一步的研究可以通过不同行业和领域的案例研究来检验模型。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Business Performance and Supply Chain Modelling Business, Management and Accounting-Business and International Management

CiteScore

2.00

自引率

0.00%

发文量

期刊介绍： IJBPSCM covers original, high-quality and cutting-edge research on all aspects of supply chain modelling, aiming at bridging the gap between theory and practice with applications analysing the real situation to improve business performance. Topics covered include Business performance modelling, strategy Vendor/supplier selection, supplier development, purchasing management Supply chain management (SCM), green supply chain modelling Reverse logistics, closed loop/knowledge-based supply chains, 3PL/4PL Sustainable/quality based/agile/leagile/intelligent SCM Supply chain performance/optimisation/risk/decision making/support systems AI, information sharing in SCM, systems approach to SCM Coordinated/global/flexible SCM, risk mitigation strategies Stochastic supply chain games IT-enabled SCM, fuzzy modelling, data mining Supply chain network management, modelling/simulation, implementation Training/education, information security, RFID Supply chain analysis, transportation decisions, vehicle routing, bullwhip effect Logistics in disaster management Cross-country comparison.