Social media incivility and engagement: The role of experiences, perceptions, and expectations

Q2 Computer Science

First Monday Pub Date : 2023-11-07 DOI:10.5210/fm.v28i11.13124

Mustafa Oz

引用次数: 0

Abstract

This study investigated how incivility and the perception of discussion benefits influence online opinion expression on social media. Results of an online survey (N=521) revealed that experiencing incivility is significantly related to a high fear of incivility and leads to decreased online engagement. However, the impact of fear of incivility on opinion expression varies by social media platforms. Finally, the results suggested that perceived benefits predict online opinion expression on social media.

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社交媒体不文明与参与:经验、认知和期望的作用

本研究探讨了不文明行为和对讨论利益的感知如何影响社交媒体上的在线意见表达。一项在线调查(N=521)的结果显示，经历不文明行为与对不文明行为的高度恐惧显著相关，并导致在线参与度下降。然而，对不文明行为的恐惧对意见表达的影响因社交媒体平台而异。最后，研究结果表明，感知利益可以预测社交媒体上的在线意见表达。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

First Monday Computer Science-Computer Networks and Communications

CiteScore

2.20

自引率

0.00%

发文量

期刊介绍： First Monday is one of the first openly accessible, peer–reviewed journals on the Internet, solely devoted to the Internet. Since its start in May 1996, First Monday has published 1,035 papers in 164 issues; these papers were written by 1,316 different authors. In addition, eight special issues have appeared. The most recent special issue was entitled A Web site with a view — The Third World on First Monday and it was edited by Eduardo Villanueva Mansilla. First Monday is indexed in Communication Abstracts, Computer & Communications Security Abstracts, DoIS, eGranary Digital Library, INSPEC, Information Science & Technology Abstracts, LISA, PAIS, and other services.