The Issue, Challenges and Risk of Post- Surgery Treatment Abroad Among Medical Tourists from Doctors’ Perspective

IF 2.6 4区管理学 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM

Journal of Quality Assurance in Hospitality & Tourism Pub Date : 2023-09-27 DOI:10.1080/1528008x.2023.2262142

Sedigheh Moghavvemi, Kesavaartaney Mogan, Ezlika M. Ghazali

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Abstract

ABSTRACTDoctors take great effort in ensuring that their patients understand the risks and difficulties associated with post-treatments undertaken abroad. This qualitative study outlines the risks and challenges facing medical tourists’ when seeking and undergoing treatments abroad and involved 17 doctors from both India and Malaysia. The Protection Motivation Theory (PMT) was used as a foundation of this study, and the data analyzed via thematic analysis. The results confirmed that threat and coping appraisals influence medical tourists’ decision to undertake post-treatments abroad. Doctors’ evaluation of the severity of the treatments and factors such as the lack of specialists, medications, and the doctors’ unwillingness to accept medical tourists for post-treatments in their respective home countries will affect patients’ intention to seek post-treatments abroad. Information pertaining to the post-treatment procedure and close monitoring and collaboration with doctors and service providers in the patients’ home countries will minimize its associated risks.KEYWORDS: Protection motivation theorymedical tourismpost-treatmentriskchallengesmedical doctorspatients Disclosure statementNo potential conflict of interest was reported by the author(s).

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从医生的角度看医疗旅游者出国术后治疗的问题、挑战和风险

摘要医生努力确保患者了解在国外进行后期治疗的风险和困难。这项定性研究概述了医疗游客在国外寻求和接受治疗时面临的风险和挑战，涉及来自印度和马来西亚的17名医生。本研究以保护动机理论(PMT)为研究基础，采用主题分析法对数据进行分析。结果证实，威胁评价和应对评价影响医疗旅游者出国后处理的决定。医生对治疗严重程度的评估以及缺乏专家、药物、医生不愿意接受医疗游客在各自国家进行后处理等因素都会影响患者寻求国外后处理的意愿。有关治疗后程序的信息以及与患者本国医生和服务提供者的密切监测和合作将最大限度地减少相关风险。关键词:保护动机理论医疗旅游后治疗风险挑战医生患者披露声明作者未报告潜在利益冲突

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Quality Assurance in Hospitality & Tourism HOSPITALITY, LEISURE, SPORT & TOURISM-

CiteScore

7.00

自引率

18.20%

发文量

期刊介绍： The Journal of Quality Assurance in Hospitality & Tourism serves as a medium to share and disseminate new research findings, theoretical development and superior practices in hospitality and tourism. The journal aims to publish cutting-edge, empirically and theoretically sound research articles on quality planning, development, management, marketing, evaluation, and adjustments within the field. Readers of the journal stay up-to-date on the latest theory development and research findings, ways to improve business practices, successful hospitality strategies, maintenance of profit requirements, and increasing market share in this complex and growing field. Comprised of conceptual and methodological research papers, research notes, case studies, and review books and conferences the Journal of Quality Assurance in Hospitality & Tourism offers readers examples of real world practices and experiences that involve: -Organizational development and improvement -Operational and efficiency issues -Quality policy and strategy development and implementation -Quality function deployment -Quality experiences in hospitality industry -Service quality improvement and customer satisfaction -Managerial issues, such as employee empowerment & benefits, quality costs, & returns on investment -The role and participation of private and public sectors, including residents -International, national, and regional tourism; tourism destination sites; arid systems of tourism