{"title":"Operations Strategy 4.0 – What Will It Be Like and How Will It Lead to the Ideal of an Integrated Organisation?","authors":"R. Jayaraman","doi":"10.33423/ajm.v23i4.6527","DOIUrl":null,"url":null,"abstract":"Operations Strategy (OS) gained a new perspective after the introduction of the Malcolm Baldrige Model for Business Excellence (MBM), in 1987. Many companies adopted the MBM framework, along with Balanced Score Cards (BSC) and the Annual Quality Improvement Plans (AQUIP) methodology, to achieve world class performance through the creation of ‘integrated organisations’ using Quality Operations Strategy (QOS) as a key driver. With the advent of Industry 4.0 (I 4.0), the possibility of creating a truly integrated organisation appears to have gained momentum. Quality Operations Strategy 4.0 (QOS 4.0) is expected to drive Business Excellence (BE) in digitalised companies in the near future, by creating integrated organisations using MBM and I 4.0 techniques. This paper traces the evolution of the QOS, and its possible evolution in the era of I 4.0.","PeriodicalId":1,"journal":{"name":"Accounts of Chemical Research","volume":null,"pages":null},"PeriodicalIF":16.4000,"publicationDate":"2023-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Accounts of Chemical Research","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.33423/ajm.v23i4.6527","RegionNum":1,"RegionCategory":"化学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"CHEMISTRY, MULTIDISCIPLINARY","Score":null,"Total":0}
引用次数: 0
Abstract
Operations Strategy (OS) gained a new perspective after the introduction of the Malcolm Baldrige Model for Business Excellence (MBM), in 1987. Many companies adopted the MBM framework, along with Balanced Score Cards (BSC) and the Annual Quality Improvement Plans (AQUIP) methodology, to achieve world class performance through the creation of ‘integrated organisations’ using Quality Operations Strategy (QOS) as a key driver. With the advent of Industry 4.0 (I 4.0), the possibility of creating a truly integrated organisation appears to have gained momentum. Quality Operations Strategy 4.0 (QOS 4.0) is expected to drive Business Excellence (BE) in digitalised companies in the near future, by creating integrated organisations using MBM and I 4.0 techniques. This paper traces the evolution of the QOS, and its possible evolution in the era of I 4.0.
期刊介绍:
Accounts of Chemical Research presents short, concise and critical articles offering easy-to-read overviews of basic research and applications in all areas of chemistry and biochemistry. These short reviews focus on research from the author’s own laboratory and are designed to teach the reader about a research project. In addition, Accounts of Chemical Research publishes commentaries that give an informed opinion on a current research problem. Special Issues online are devoted to a single topic of unusual activity and significance.
Accounts of Chemical Research replaces the traditional article abstract with an article "Conspectus." These entries synopsize the research affording the reader a closer look at the content and significance of an article. Through this provision of a more detailed description of the article contents, the Conspectus enhances the article's discoverability by search engines and the exposure for the research.