Franchising Arrangements and Marketing Performance of Textile Industries in South – East Nigeria

Gladys Amachree, Chinnah Charity
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Abstract

This study investigated the relationship between franchising arrangements and marketing performance of textile distributors in South-East, Nigeria. The study was anchored on Transaction Cost Theory (TCT) and Resource Scarcity Theory (RST). Convenient sampling was employed in order to reach the study objectives. The analysis revealed positive and significant relationship between the two variables that was investigated. The findings revealed that franchising arrangement is a factor that motivates entrepreneurs to remain in franchising chain. Franchising has a strong relationship with customers’ satisfaction and market share, and protects entrepreneurs against competitor. Conclusively, Franchising Arrangements have positive and significant relationship with marketing performance. It was recommended that textile distributors in South-East Nigeria should fully adopt the practice of franchising arrangements in order to boost their business activities.
尼日利亚东南部纺织工业特许经营安排与营销绩效
本研究调查了尼日利亚东南部纺织品经销商特许经营安排与营销绩效之间的关系。本研究以交易成本理论(TCT)和资源稀缺理论(RST)为基础。为了达到研究目的,采用了方便的抽样方法。分析表明,所调查的两个变量之间存在显著的正相关关系。调查结果显示,特许经营安排是激励企业家留在特许经营连锁店的一个因素。特许经营与顾客满意度和市场份额有着密切的关系,并保护企业家免受竞争对手的侵害。综上所述,特许经营安排与营销绩效存在显著的正相关关系。会议建议尼日利亚东南部的纺织品分销商应充分采用特许经营安排的做法,以促进其商业活动。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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