Analysis of the Effectiveness of Local Government's Overseas Export Support Office

Abstract

Purpose: The purpose of this study is to prove the effectiveness of an export support policy to ensure its sustainability. This study focuses on analyzing the operational effectiveness of overseas export support offices operated by local governments for the purpose of revitalizing regional exports. Research design, data, and methodology: The research methodology adopted a case study approach. The Overseas Trade Center of Jeollabuk-do was chosen as the research case and is analyzed accordingly. To conduct the case analysis, methods employed include research design; validation of dependency patterns; interviews with users, practitioners, and administrators; expert group evaluations; and cross-evaluation of actual export performance. Results: The operation of overseas export support offices by local governments has been effective. Verification of six dependent patterns according to the research hypothesis all yielded positive results. Conclusions: The expert group evaluation and the comprehensive evaluation of export performance by participating companies indicate that local government overseas export support offices are indeed beneficial for small and medium-sized regional enterprises in their export efforts.