Instilling employees with meaning to communicate: servant leadership affecting employee voice behavior through meaning

IF 2.1 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE

Global Knowledge Memory and Communication Pub Date : 2023-09-18 DOI:10.1108/gkmc-06-2023-0218

Muhammad Mumtaz Khan, Muhammad Shujaat Mubarik, Syed Saad Ahmed, Syed Rizwan Ali, Syed Sajid Siraj

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引用次数: 0

Abstract

Purpose This study aims to analyze the connection between servant leadership and the promotive and prohibitive voice behavior of employees. In addition, this study explained how servant leadership affects promotive and prohibitive voice behavior through meaning. Design/methodology/approach For this study, data were collected from employee–manager dyads employed in the service sector. Each of the waves was initiated two months after the first wave. Finally, 286 useful responses were obtained. The collected data was analyzed through covariance-based structural equation modeling. Findings Servant leadership is related with meaning, promotive voice behavior and prohibitive voice behavior. Meaning is found to mediate the relationship between servant leadership and the two facets of voice behavior. Originality/value To the best of the authors’ knowledge, this study is the first to explore the mediating role of meaning relating servant leadership to promotive and prohibitive voice behavior.

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向员工灌输沟通的意义:仆人式领导通过意义影响员工建言

目的本研究旨在分析服务型领导与员工的促进性建言和禁止性建言之间的关系。此外，本研究还解释了仆人式领导如何通过意义影响促进性建言和禁忌性建言。设计/方法/方法本研究的数据收集自服务部门的员工-经理组合。每一波都是在第一波之后的两个月开始的。最后得到286条有用的回复。通过基于协方差的结构方程模型对收集到的数据进行分析。发现仆人式领导与意义、促进性建言和禁忌性建言相关。研究发现，意义在仆人式领导与建言两个方面的关系中起中介作用。据作者所知，本研究首次探讨了意义相关的仆人式领导对促进性和禁止性建言的中介作用。

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来源期刊

Global Knowledge Memory and Communication INFORMATION SCIENCE & LIBRARY SCIENCE-

CiteScore

4.20

自引率

16.70%

发文量