How mobile banking resistance behaviour affects financial inclusion in India

Q4 Business, Management and Accounting

International Journal of Business and Globalisation Pub Date : 2023-01-01 DOI:10.1504/ijbg.2023.134391

Kiran Mehta, Asha Rani

引用次数: 0

Abstract

Mobile technology revolution will contribute greatly to financially include the largely unbanked strata of Indian society. The increasing number of wireless connections and relatively low score of financial inclusion in India attract the attention towards a specific segment of potential mobile banking users who are having mobiles but not mobile banking. The mobile banking can also cover these nooks of the country, which were not covered by the manual or branch banking. The current study addresses two research questions. One, what are the factors of resistance behaviour for use of mobile banking? Two, what is the impact of mobile banking resistance behaviour on financial inclusion? The study is unique in terms of it having made an attempt to examine the impact of mobile banking resistance behaviour on the financial inclusion.

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手机银行抵制行为如何影响印度的金融包容性

移动技术革命将极大地促进印度社会中大部分没有银行账户的阶层的经济发展。印度不断增加的无线连接数量和相对较低的金融包容性得分吸引了人们对拥有手机但没有手机银行的特定潜在手机银行用户的关注。手机银行还可以覆盖全国的这些角落，这些角落是手工银行或分行无法覆盖的。目前的研究解决了两个研究问题。第一，抵制使用手机银行的因素是什么?二、手机银行抵制行为对普惠金融的影响是什么?这项研究的独特之处在于，它试图研究手机银行抵制行为对金融包容性的影响。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Business and Globalisation Business, Management and Accounting-Business, Management and Accounting (all)

CiteScore

0.70

自引率

0.00%

发文量

期刊介绍： IJBG proposes and fosters discussion on various aspects of business and globalisation, including the physical environment and poverty. Topics covered include: - Internationalisation of SMEs - Cross-cultural business - Globalisation and poverty - Business ethics in the global environment - Emerging economies - Immigrant minorities in business - Indigenous enterprises and the global economy - International tourism - Eco-tourism - Sustainable development - Environmental degradation - The impact of oil and gas - Human mobility in a globalised world - Competition in a global economy - Localisation/glocalisation strategies within contemporary globalisation.