Uncovering the trends and developments in subscription business models through bibliometric analysis

IF 3.9 3区管理学 Q2 BUSINESS

Journal of Service Theory and Practice Pub Date : 2023-11-10 DOI:10.1108/jstp-02-2023-0054

Yogesh Sharma, Rajeev Sijariya

引用次数: 0

Abstract

Purpose The purpose of this study is to examine the trends and developments of subscription business models (SBMs) over the past two decades. Design/methodology/approach The study extracted 469 documents (articles and reviews) from the Scopus database during 2000–2022 and analysed 132 documents (articles and reviews). A bibliometric methodology of scientific mapping was employed, including a cluster analysis based on the bibliographic coupling of documents. Content analysis was also conducted to reveal emerging trends in SBMs. Findings The study revealed six emerging themes in SBMs related to consumer behaviour, digital advertising, online news media, journal publications, circular economy and sustainability strategies. Originality/value The results of this study provide new and unique insights into the development and trends of SBMs over the past two decades and offer guidance for future researchers to investigate further the phenomenon of SBMs in emerging areas.

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通过文献计量分析揭示订阅业务模式的趋势和发展

本研究的目的是研究订阅业务模式(sbm)在过去二十年的趋势和发展。本研究从Scopus数据库中提取了2000-2022年间的469篇文献(文章和综述)，并分析了132篇文献(文章和综述)。采用文献计量学的科学制图方法，包括基于文献书目耦合的聚类分析。还进行了内容分析，以揭示SBMs的新趋势。该研究揭示了与消费者行为、数字广告、在线新闻媒体、期刊出版、循环经济和可持续发展战略相关的六个新兴主题。本研究结果对近二十年来SBMs的发展和趋势提供了新的和独特的见解，并为未来研究人员进一步研究新兴领域的SBMs现象提供了指导。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Service Theory and Practice Multiple-

CiteScore

8.00

自引率

15.20%

发文量

期刊介绍： Formerly known as Managing Service Quality – Impact Factor: 1.286 (2015) – the Journal of Service Theory and Practice (JSTP) aims to publish research in the field of service management that not only makes a theoretical contribution to the service literature, but also scrutinizes and helps improve industry practices by offering specific recommendations and action plans to practitioners. Recognizing the importance of the service sector across the globe, the journal encourages submissions from and/or studying issues from around the world. JSTP gives prominence to research based on real world data, be it quantitative or qualitative. The journal also encourages the submission of strong conceptual and theoretical papers that make a substantive contribution to the scholarly literature in service management. JSTP publishes double-blind peer reviewed papers and encourages submissions from both academics and practitioners. The changing social structures and values, as well as new developments in economic, political, and technological fields are creating sea-changes in the philosophy, strategic aims, operational practices, and structures of many organizations. These changes are particularly relevant to the service sector, as public demand for high standards increases, and organizations fight for both market share and public credibility. The journal specifically addresses solutions to these challenges from a global, multi-cultural, and multi-disciplinary perspective.