Using Fuzzy TOPSIS and Balanced Scorecard for Kaizen Evaluation

IF 16.4 1区化学 Q1 CHEMISTRY, MULTIDISCIPLINARY

Accounts of Chemical Research Pub Date : 2023-09-01 DOI:10.2478/bsrj-2023-0006

Ola I.S. El Dardery, Ismail Gomaa, Adel R. M. Rayan, None Frendy, Ghada El Khayat, Sara H. Sabry

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引用次数: 0

Abstract

Abstract Background Kaizen is a very important continuous improvement technique; however, measuring kaizen results/benefits have not been clearly and comprehensively addressed by the literature. Objectives This paper aims to propose a kaizen measuring system by integrating a Balanced Scorecard (BSC) and a Fuzzy Technique for Order Performance by Similarity to Ideal Solution (Fuzzy TOPSIS). Methods/Approach Three research instruments were distributed to kaizen experts to allocate kaizen benefits into the four BSC perspectives. The best measures of kaizen benefits were determined by employing the Fuzzy TOPSIS technique. Results The results present a kaizen performance evaluation system where the benefits were allocated into the four BSC perspectives, and the best measure for each kaizen benefit was chosen using fuzzy TOPSIS. Conclusions The research contributes to the literature by proposing a kaizen measurement system that will pair each benefit of using kaizen with BSC perspectives and measures, thus expanding the advantages of adopting kaizen to any sector or industry.

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模糊TOPSIS与平衡计分卡在改善评价中的应用

摘要背景改善是一种非常重要的持续改进技术;然而，测量改善的结果/效益还没有明确和全面地解决文献。目的提出一种综合平衡计分卡(BSC)和模糊近似理想解(Fuzzy TOPSIS)的订单绩效改善评价体系。方法/方法向改善专家分发3种研究工具，将改善效益分配到四个平衡记分卡角度。采用模糊TOPSIS技术确定了改善效益的最佳指标。结果构建了一个将效益分配到四个平衡计分卡层面的改善绩效评价体系，并利用模糊TOPSIS法选择了每个改善效益的最佳度量。本研究通过提出一个改善测量系统对文献做出贡献，该系统将使用平衡计分卡的观点和措施配对使用改善的每个好处，从而将采用改善的优势扩展到任何部门或行业。

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来源期刊

Accounts of Chemical Research 化学-化学综合

CiteScore

31.40

自引率

1.10%

发文量

312

审稿时长

2 months

期刊介绍： Accounts of Chemical Research presents short, concise and critical articles offering easy-to-read overviews of basic research and applications in all areas of chemistry and biochemistry. These short reviews focus on research from the author’s own laboratory and are designed to teach the reader about a research project. In addition, Accounts of Chemical Research publishes commentaries that give an informed opinion on a current research problem. Special Issues online are devoted to a single topic of unusual activity and significance. Accounts of Chemical Research replaces the traditional article abstract with an article "Conspectus." These entries synopsize the research affording the reader a closer look at the content and significance of an article. Through this provision of a more detailed description of the article contents, the Conspectus enhances the article's discoverability by search engines and the exposure for the research.