The State of UX Pedagogy

IF 1.6 2区文学 Q2 COMMUNICATION

IEEE Transactions on Professional Communication Pub Date : 2023-11-03 DOI:10.1109/TPC.2023.3314313

Philip B. Gallagher;Guiseppe Getto

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引用次数: 0

Abstract

Research problem: A considerable amount of scholarship has amassed over the last 20 years regarding the teaching of user experience (UX) design, but there has been no systematic attempt to review this literature. Research questions: 1.What is the definition of UX pedagogy according to technical communication and adjacent fields? 2. What is the state of specific UX pedagogical approaches in technical communication and adjacent fields? Literature review: Our corpus contained 76 sources directly pertaining to the teaching of UX. Research methodology: The theoretical framework of this study marries rhetorical theory and critical thinking. The former provides technical communication literature reviews with keen discourse analysis and the latter offers objectivity to the evaluation. To use this framework, we sought sources using journals related to technical communication and large databases from adjacent fields, including the ACM digital library and IEEE Xplore. We completed our search using Google Scholar to ensure broad coverage. Results and conclusions: Our review of sources revealed a variety of trends and a remarkably diverse conversation on UX, including various definitions of UX pedagogy, and a large variety of theoretical orientations, educational models, instructional approaches, industry influences, methods, and ethical concerns. From this diverse corpus, we hazard a unifying definition centered on teaching the UX process through hands-on approaches such as engaged learning. We close our article with recommendations for continuing to refine UX pedagogy in the future.

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用户体验教学法的现状

研究问题:在过去的20年里，关于用户体验(UX)设计的教学积累了相当多的学术成果，但是没有系统地尝试对这些文献进行回顾。研究问题:1;根据技术交流和邻近领域，用户体验教育学的定义是什么?2. 具体的用户体验教学方法在技术交流和邻近领域的状态是什么?文献回顾:我们的语料库包含76个直接与用户体验教学相关的资源。研究方法:本研究的理论框架将修辞学理论与批判性思维相结合。前者提供了具有敏锐话语分析的技术传播文献综述，后者提供了客观的评价。为了使用这个框架，我们使用与技术交流相关的期刊和来自邻近领域的大型数据库(包括ACM数字图书馆和IEEE explore)来寻找资源。我们使用b谷歌Scholar完成了搜索，以确保广泛的覆盖范围。结果和结论:我们对资料的回顾揭示了用户体验的各种趋势和非常多样化的对话，包括用户体验教学法的各种定义，以及各种各样的理论方向、教育模型、教学方法、行业影响、方法和伦理问题。从这个多样化的语料库中，我们得出了一个统一的定义，即通过实践方法(如参与式学习)来教授用户体验过程。在文章的最后，我们提出了在未来继续完善UX教学法的建议。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

IEEE Transactions on Professional Communication COMMUNICATION-

CiteScore

3.20

自引率

11.80%

发文量

期刊介绍： The IEEE Transactions on Professional Communication is a peer-reviewed journal devoted to applied research on professional communication—including but not limited to technical and business communication. Papers should address the research interests and needs of technical communicators, engineers, scientists, information designers, editors, linguists, translators, managers, business professionals, and others from around the globe who practice, conduct research on, and teach others about effective professional communication. The Transactions publishes original, empirical research that addresses one of these contexts: The communication practices of technical professionals, such as engineers and scientists The practices of professional communicators who work in technical or business environments Evidence-based methods for teaching and practicing professional and technical communication.