The Story Goes On

Abstract

The shooting star - Hilton Hotels have seen it all, oil boom in Texas, prohibition, the Great Depression, World War II, the Cold War, the collapse of the Berlin Wall, the landing on the Moon, the birth of digital age and expansion of social media, and many other events which have contributed not only to the development of business but, actually, influenced people’s lives the world over. It has been the aim of this book to tell the stories of a handful of properties which had to overcome various challenges on the path to the internationalisation of this American company. In all cases these are actually stories of people, those who created the Hilton Hotels, who made it expand, or sometimes, those who made it lose. Stories of struggle, success or defeat are not unique to Hilton, but some of the ways in which Hilton navigated through these challenges are, undeniably, worth remembering. This final chapter focuses on the key solutions employed by Hilton and its people to navigate the stormy waters of international business in the 20th Century. Historical events cannot, however, be studied in isolation from the wider socio-cultural context in which they unravelled, and the internationalisation of Hilton Hotels is no different in this respect. We have looked at the development of some of the most iconic of Hilton’s properties in this company’s early expansion and the destinations which hosted these ‘little Americas’ on their land. Yet, it is crucial to also take into consideration the wider changes which contributed to the internationalisation of other companies in the first half of the 20th Century, hospitality and tourism industry in particular.