Information Platform-Based Outpatient Process Optimization of Large General Hospitals

Abstract

AbstractThe content and form of the outpatient service at general hospitals should meet the higher standards of diversified development in modern society. This article summarizes the optimization and upgrades of an outpatient process based on the construction of an informatized network. The optimized and upgraded process includes various pre-examination self services, inter-examination services and post-examination services, and a “patient-centered” outpatient process has been created to provide a convenient and efficient hospital environment for patients. The article also shows that safeguard from systems, delicacy management, and wide publicity laid the foundation for process optimization. There are, however, unavoidable existing or upcoming problems such as registration scalping, additional inter-examination registration, and patients going back and forth many times for examinations; therefore, further theoretical research should be done and further improvement should be made during practice. Consequen...