The development of multimedia telecommunication systems that integrate ITU in CS 2/4 and implement TINA interfaces

Abstract

With increasing competition in the market place and the need for better communication effectiveness, there is a need for the integration of the telephone network, computer telephony (CTI), video conferencing and Internet/intranet network technologies. This paper describes the JilTel system that can be used to implement a new generation of multimedia networks that integrate the telephone network, CTI, video conferencing and the Internet. The system architecture leverages on the rapid advances that are being made in the Internet/intranet, telephone networks, video networks and distributed computing. Each of these three technology areas have their existing areas of strengths. Instead of treating these areas as separate communication islands, the architecture strives for systems that utilize the strengths from the various areas. The resulting solutions show new features and advantages as a result of incorporating technology from different areas.