Employee Retention and Enhancement of Performance by Motivation and Work Discipline in the Pharmacy Department in Manembo-nembo Bitung Hospital

International Journal on Recent Trends in Business and Tourism Pub Date : 1900-01-01 DOI:10.31674/ijrtbt.2022.v06i04.004

G. Citraningtyas, Widya Astuty Lolo, Imam Jayanto, Randy Tampa’i, H. Wijaya

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引用次数: 1

Abstract

Introduction: The performance of a pharmacist as the implementer of pharmaceutical services is an important issue that must be studied to increase the quality of hospital services. A good performance of a pharmacist is an indicator of health services. From point of view of human resources, motivation, and work discipline are the main factors that influence a pharmacist’s performance. Objective: To determine the influence of motivation and discipline on employee performance at the department pharmacy of Manembo-nembo hospital, Bitung. Method: A cross-sectional study was conducted in June 2020. The respondent is all of the pharmacists in the pharmacy department as many as 25 people. The questionnaire is used as a measuring tool which consists of three variables namely motivation, work discipline, and performance. The data was processed using SPPS version 23 for windows. Results: The results showed that normality test were normally distributed, free of multicollinearity data, and heteroskedastic. Motivation and work discipline effects performance value 12.3% and 42.8% Conclusion: There is a positive and significant effect between motivation and work discipline variables on performance variables.

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激励与工作纪律对曼内姆-内姆博-比东医院药剂科员工保留与绩效提升的影响

导言:药师作为药学服务的实施者，其绩效是提高医院服务质量必须研究的重要问题。药剂师的良好表现是卫生服务的一个指标。从人力资源的角度来看，激励和工作纪律是影响药师绩效的主要因素。目的:探讨动机和纪律对璧东市万宝医院药剂科员工绩效的影响。方法:于2020年6月进行横断面研究。被调查者是药学部门的全部药剂师，多达25人。问卷是一种测量工具，它由三个变量组成，即动机、工作纪律和绩效。使用SPPS version 23 for windows处理数据。结果:正态性检验结果为正态分布，不存在多重共线性数据，存在异方差。结论:动机和工作纪律对绩效变量的影响显著且正向。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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International Journal on Recent Trends in Business and Tourism

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