IMPACT OF CHANGE MANAGEMENT AND COMMUNICATION ON BUSINESS PROCESS MANAGEMENT

Wasfi Alrawabdeh, M. Alshurideh, Iman A. Akour, B. Al Kurdi
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Abstract

The teams that are employed by the firm impacted by the implemented change, whether it is a change in technology, leadership, or processes. Through education and acceptance of the need for change, change management strives to move these teams from the present condition to the future state. Business process management is the association of management and IT, and it defines methodologies, strategies, and tools that let the business plan, implement, monitor, and evaluate its operational business processes. Therefore every business require change within the business operations to maintain competitive advantage. Effective communications has a core value in maintaining an adaptable change to the workforce and easy to acquire. This research is providing the subsequent set of knowledge to the business practitioners and addition to the literature of business studies.
变更管理和沟通对业务流程管理的影响
公司雇用的团队受到实施变更的影响,无论是技术、领导还是流程方面的变更。通过教育和对变更需求的接受,变更管理努力将这些团队从当前状态转移到未来状态。业务流程管理是管理和IT的结合,它定义了允许业务计划、实现、监视和评估其操作业务流程的方法、策略和工具。因此,每个企业都需要改变业务运作,以保持竞争优势。有效的沟通在保持对员工的适应性变化方面具有核心价值,并且易于获得。本研究为商业实践者提供了后续的一套知识,并补充了商业研究文献。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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