Understanding Organizational Characteristics for Cross-Docking Adoption: A Case Study of Thai Industries

Phatcharika Naunthong, P. Sud-on
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Abstract

The cross-docking technique has attracted businesses as a way to respond to customer orders by increasing goods flow and shortening the shipping cycle. In cross-dock, incoming goods are sorted and directly reloaded to the outgoing trucks without being stored in between. The literatures have reviewed on the suitability of cross-dock and organizational structure, yet only few have identified the common attributes or they only focused on one aspect of organizational characteristics. This paper pertains to the study of organizational characteristics for cross-docking adoption. A total of 300 questionnaires were collected from different firms in central Thailand. Based on the descriptive analysis, the results showed that cross-dock is widely used in different industries such as retailing, food and drug and textiles. The predominant goods that go through cross-dock are not just only finished products but also raw material. Types of industry and inventory were found to have a significant impact on the choices of cross-dock, while size of organization and automation level showed no influence on the selection of distribution operations.
理解交叉对接采用的组织特征:以泰国工业为例
交叉对接技术作为一种通过增加货物流量和缩短运输周期来响应客户订单的方式,吸引了企业。在交叉码头,进站货物被分拣并直接装到出站卡车上,而不需要在中间存放。交叉码头适宜性与组织结构适宜性的研究文献虽有回顾,但发现两者共同属性的文献较少,或只关注组织特征的一个方面。本文研究交叉对接采用的组织特征。从泰国中部的不同公司共收集了300份问卷。基于描述性分析,结果表明,交叉码头广泛应用于零售、食品药品和纺织等不同行业。通过交叉码头的主要商品不仅是成品,还有原材料。行业类型和库存对交叉码头的选择有显著影响,而组织规模和自动化水平对配送操作的选择没有影响。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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