Service Oriented Framework for Business Objectives

Abstract

This paper articulates a way of using unified modelling language (UML) to develop SCM, CRM and other business value chain activities for any SME, our focus is to emphasize on the interfaces of systems. The results show that the UML was useful in the development of information systems. The main objective of this work is to create a functional service-oriented system for ERP, CRM and SCM to share its own services (functionalities) to each other within an application domain.