Improving hardware, software, and training deployment processes

Abstract

In this study, we reviewed the deployment practices of selected PEO-STAMIS (Program Executive Office − Standard Management Information System) product managers to better understand the state of the practice within the portfolio of the program executive office. To understand the state of the art in industry and provide a basis of comparison, we examined the practices of government and commercial organizations, with emphasis on identifying best practices that could be utilized by any type of organization, government or commercial, to facilitate the transition to operations and maintenance. The primary results of this study were the development of a "maturity model" of the deployment process and a prioritized set of best practices culled from those in use by government and commercial organizations. This paper discusses the deployment "maturity" model and the best practices.