Smart city knowledge management: Holistic review and the analysis of the urban knowledge management

Abstract

The purpose of this paper is to review city ecosystem systems interactions for urban knowledge management practices and prepare a theoretical discussion about the issues of digital resource management processes. It is going for a conceptual paper based on the literature review and smart city case studies around the world. This theoretical study helps to understand the smart city knowledge management process, and it is focusing on knowledge phenomenon from a holistic perspective, that include smart cities knowledge-based activities, urban data platforms, cyber-physical environment, smart (urban) technologies and city stakeholders. The paper consists of presentations about the smart city ecosystem, definition the smart city stakeholders and their role and the explanation of smart city knowledge management and its processes. The authors’ holistic view facilitates some types of data collection methods of raw as well as processed data and of knowledge-based activities of different stakeholders. This text can serve as a strong background for scientific future research.