Privacy increase on telecommunication processes

Abstract

The telecommunication is the corner stone in the current global economic context, which requires an opening in all areas and an interaction using different communication media. To satisfy this need, several telecommunication service providers have focused on modernizing their platforms and technologies (from 2G to 5G) to support different medias such as voice, video, and data services. In such context, personal data are massively collected, stored and processed for different aims. When this huge quantity of data is not correctly protected, it became an important issue for privacy, which is considered as a human right and is protected by the law. This paper focus on the weakness in telecommunication process related to the management of personnel data. It shows how data are exposed and propose an approach to manage personnel data to preserve privacy and in the same time take benefit from the presence of this data treasure.