Patients Perceptions of Islamic Caring Model on Nurses in Yogyakarta Sharia Hospitals

Abstract

— Islamic caring is a form of caring based on Islamic values following the guidance of the Qur'an and Hadith. There are still many unfulfilled caring behaviors. One of them is in the context of Islam in Indonesia, in which most people adhere to Islam, giving rise to many perceptions of patients who receive nursing care. This study aims to determine the patient's perception of Islamic caring nurses in the sharia hospital in Yogyakarta. This study used descriptive qualitative methods. Data collection used in-depth interviews. The participants in this were 10 people admitted to the PKU Muhammadiyah Yogyakarta hospital and Nur Hidayah Bantul Yogyakarta hospital. Participants were determined using purposive sampling. The validity of the data used source triangulation and researcher triangulation. Data analysis was using qualitative data processing software. The results of this study showed patients 'perceptions of nurses' Islamic caring model. The researchers found four themes from this research, namely Islamic nurses, giving spiritual support, services based on Islamic Shari'a and satisfying nursing services. Islamic nurses include patience, friendliness, courtesy, and care; giving spiritual support includes giving prayers and remembrance, worship, motivational support, and collaboration with spiritual formation. Services based on Islamic law include guarding the genitals, carrying out actions according to the law, and differences in the level of understanding of Islamic Islamic Shari'a for each person while satisfying nursing services include satisfying services and expected nursing services. Patients feel happy and satisfied when receiving good care and supported by the foundation of Islamic values. The researchers expect that sharia-based hospitals can comprehensively apply Islamic Sharia treatment.