The Development of the Wireframes Design for Usability under the ISO 9241-151 Standard

Abstract

This research aims to design a wireframe according to the usability test and the ISO 9241-151 standard. The procedure starts with collecting data from 400 website users with questions under the ISO 9241-151 standard and collecting data from interviews with Design Thinking technique from 20 web designers with evaluation interviews based on the System Usability Scale from 3 websites chosen as the sample space for data collection; namely sanook.com, kapook.com and dex-d.com. After analyzing the data from the sample group, a wireframe and site map is then built. Then, 5 experts will test the wireframe design based on the hypothesis created by the research. The results show that analysis of sample sites usage has a significant statistical relationship with wireframe design at level 0.05. With the System Usability Scale, wireframes and site maps have been designed to be assessed by 5 design specialists. Results appear that Header and Content design have been rated as Good by 3 specialists and Satisfactory by 2. Navigation and Information search was rated as Very Good by 2 and Good by 3. The content display has been rated as Very Good by 2 and Good by 3. Other topics have been rated as Very Good by 3 and Good by 2. Compiling those results conclude that this wireframe design is efficiently operational under the ISO 9241-151 standard, allowing design enthusiasts to collect information from this research to guide their future site designs. In the future, there should be some additional of other types of website design to cover more of the website designers' needs.