Tools and Techniques of Quality Management: An Empirical Investigation of their Impact on Performance

The Quality Management Journal Pub Date : 1999-07-01 DOI:10.1080/10686967.1999.11919198

V. Kannan, K. Tan, R. Handfield, Soumen Ghosh

引用次数: 62

Abstract

An investigation of quality management at an operational rather than a strategic level is described. Using a survey of senior quality personnel, data were collected on four aspects of quality: management; quality tools; documentation; and the dimensio..

查看原文本刊更多论文

质量管理工具与技术:对绩效影响的实证研究

本文描述了在操作层面而不是战略层面对质量管理的调查。通过对高级质量人员的调查，收集了四个方面的质量数据:管理;质量工具;文档;尺寸…

本文章由计算机程序翻译，如有差异，请以英文原文为准。

求助全文

约1分钟内获得全文求助全文

来源期刊

The Quality Management Journal

自引率

0.00%

发文量