Dealing with Black Swan Events: An Interview with Vijay Mahajan, Founder and CEO, Basix

A. Ashta
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引用次数: 8

Abstract

Social innovations create social change or disruptions in society. These disruptions can be both positive and negative. Social perceptions on the benefits as well as the costs of change may influence society's reaction to the social innovation. A change in social perception may trigger Black Swan events. These events are low probability but with high magnitude and cannot be anticipated. Such events may spell disasters for some social innovators. Their image may suddenly turn from positive to negative. How do inspirational social leaders deal with such Black Swan events? We have an example of such a Black Swan event in microfinance in Andhra Pradesh where an Ordonnance wiped out an industry, including players who had sought to keep a clean image. Vijay Mahajan, founder of Basix, provides a very personal, even emotional response of how he is dealing with the aftermath of the change.When strong emotions come out, prose is not sufficient and he uses poetry.
处理黑天鹅事件:对Basix创始人兼首席执行官Vijay Mahajan的采访
社会创新创造了社会变革或社会破坏。这些干扰可能是积极的,也可能是消极的。社会对变革的收益和成本的看法可能会影响社会对社会创新的反应。社会观念的改变可能引发黑天鹅事件。这些事件概率低,但震级高,无法预测。这样的事件可能会给一些社会革新者带来灾难。他们的形象可能突然从正面变成负面。鼓舞人心的社会领袖如何应对此类黑天鹅事件?我们在安得拉邦的小额信贷中就有这样一个黑天鹅事件的例子,在那里,一场“武器”摧毁了一个行业,包括那些试图保持清洁形象的参与者。Basix的创始人维贾伊•马哈詹(Vijay Mahajan)提供了一个非常私人的、甚至是情绪化的回应,讲述了他是如何应对这种变化的后果的。当强烈的情感迸发出来时,散文是不够的,他用诗歌。
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