Achieving Firm Performance through Supplier Innovation and Service Stakeholder Commitment

Abstract

A dry port is an inland region or intermodal facility that is linked directly to a seaport. Cikarang Dry Port, while being one of the best-performing dry ports in Indonesia, contributed just 18% of Tanjung Priok Port's loading and unloading volume. This research aims to determine the effect of supplier innovation and service stakeholder commitment on the performance of dry port businesses. The data was gathered through a questionnaire elicited 55 answers from Cikarang Dry port and marine logistics firms in Greater Jakarta. Multiple regression was used to test hypotheses. This research shows that Supplier Innovation and Stakeholder Commitment to Service have a beneficial effect on port company performance. This research inspires managers to identify the beneficial outcomes of Supplier Innovation amongst service stakeholder engagement organizations to enhance port performance throughout the port supply chain.