The Basis of Consumer Protection Against Unfair Terms in Consumer Contract in Cameroon

Abstract

Consumer protection against unfair terms in consumer contracts has witnessed a reluctant consideration from both the legislature and the administrative authorities in Cameroon. Nonetheless, with the numerous hardship and cries, it became imperative before 1990, for the legislature to pass Law No. 1990/031 of August 10, 1990, relating to commercial activity in Cameroon. This does not refute the fact that there have been other pieces of legislation, such as the Cameroon Penal Code and the Old French Civil Code applicable in Cameroon, to protect consumers vulnerable, in front of unscrupulous sellers of goods and service providers. The objective of this study is therefore to examine the basis of consumer protection against unfair terms in consumer contracts in Cameroon from an international, regional and national dimension. To obtain the available information, the study employs two methods of data treatment. That is a primary or empirical and secondary method of data collection and treatment. Based on the analyses of this study, it is, therefore, established that there is a need for inclusive governmental, parliamentary, and judicial intervention in the guaranteeing of consumer interests and safety, tougher institutional arrangement and increase consumer awareness to establish a more resourceful system for consumer protection in Cameroon.