The Effect of E-Banking on Employees’ Job Security (Case study: selected branches of Kermanshah commerce banks)

Abstract

In the organizational life job security is one of the issues that engaged employees in organizations and consumed a part of mental and psychological energy of organization. Whenever workers reach a satisfactory level of relinquish, they should use the mental and physical energy for organization and decrease the human tension in the organization. as well, developing e-banking as one of the applications of information technology and communication effected monetary and banking markets in developed countries, and forced banking industry to apply such innovations. Accordingly, in this article which is applied one based on its purpose and is descriptivecorrelative based on data, tried to analyze the effect of applying developed banking technology on job security of banks. To this end, 385 questionnaires were distributed among employees and managers of selected commerce banks of Kermanshah and after collecting data with appropriate statistical tests, they were analyzed. Result of the study indicated that using services of e-banking, electronic transferring of money, and using telephone bank had negative and significant impact on job security of employees. Key terms: Job Security, electronic banking, telephone bank, electronic transferring of money, e-banking services.