IMPLEMENTASI BAHASA ISYARAT DALAM AKTIVITAS PELAYANAN BARISTA KAFE SUNYI GRAND GALAXY CITY

Abstract

The purposes of this research is to visualize a communication activity inside Sunyi Café barista of implementing sign language . Sunyi Café is a coffee shop that precisely located in Bekasi, Grand Galaxy City, that empowers people with disabilities especially those who are deaf to works as a barista. The conceptual communication in this research is using Symbolis Interactionism Theories. This research is using a descriptive qualitative with collecting data sources are method from observation and documentation techniques to perceive a service activity. The results of this research showed that difabel friends has the social activity that are generated causes of forums for them to bring an awareness to society that they has the skills that equivalent with non difabel friends in business activity by implementing sign language as an access to interact in sevice activity.