{"title":"Instructor led training and Certification - ITIL V4 Foundation","authors":"Gaurav Shekhar","doi":"10.1145/3368308.3415453","DOIUrl":null,"url":null,"abstract":"ITIL 4 Foundation enables candidates to look at IT Service Management through an end-toend operating model for the creation, delivery and continual improvement of tech-enabled products and services.","PeriodicalId":374890,"journal":{"name":"Proceedings of the 21st Annual Conference on Information Technology Education","volume":"18 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2020-10-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"2","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Proceedings of the 21st Annual Conference on Information Technology Education","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1145/3368308.3415453","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 2
Abstract
ITIL 4 Foundation enables candidates to look at IT Service Management through an end-toend operating model for the creation, delivery and continual improvement of tech-enabled products and services.