THE QUALITY OF PASSENGER SERVICES IN INTERMODAL HUBS

Abstract

One of the most important questions about public transport services development is the attractiveness of public transport for population. Transport transit hubs are the key elements in a transport system structure of a city, providing the interaction of all modes of transport and the urban environment. Every transport transit hub provides the interaction of different in nature, direction, goals and objectives of the movement passenger flows. Comfort, safety and easy movement of passengers are formed by a layout of the communication ele-ments of a hub. The main part of the territory of the Russian Federation is located in the Northern climatic zone, which makes closed and protected communication elements the most convenient and attractive for pas-sengers. The article deals with the rational use of travolators as a communication elements in transport hubs. There is the result of analysis of the existing simulation models of pedestrian traffic. According to the set of properties, the model of attracting forces was determined as the basis for the formation of the computational model. The calculations carried out on the theoretical model that was developed during the project experi-ment. The experiment consisted in observations of the main characteristics of the flow of passengers in the Moscow metro in the morning "peak" hours. The experiment was conducted using a video surveillance system of the Moscow metro. Good convergence of theoretical calculations with practical observations was ob-tained. In the future, it is plan to create the matrix planning solutions communications elements with all types of accommodation moving walkways. The calculations allowed determining the main characteristics of pas-senger traffic in which it is advisable to use travolators, as well as directions for further research on this top-ic.