Assessment of Knowledge Management Application in Banking Sector of Sudan: Case Study Farmer’s Commercial Bank

Abstract

: Knowledge management is one of the contemporary developments that ensure today’s ‎institutions generate, distribute ‎and apply knowledge to help in administrative ‎decision making, encourage creativity, increasing competitiveness and ‎improving their ‎performance. The study aimed to identify the degree of application of knowledge ‎management concept in ‎Sudanese banks, "Case study: Commercial Farmer's Bank". ‎The study focuses on knowledge management and the ‎statistical differences related to ‎gender, age, academic qualification and period of service at the bank. To achieve the ‎aim ‎of the study, the descriptive analytical approach was used. The research relied on ‎the questionnaire as the main tool for ‎data collection. The study population consisted ‎of bank employees in their various positions. A total of 60 questionnaires ‎were ‎distributed, of which 58 were returned for statistical analysis. The results of the study followed standard methodology based on the state of the arts researches. The study found that ‎the degree of application of ‎knowledge management was medium in the field of ‎knowledge creation and acquisition, reaching 68% and high in the ‎field of knowledge ‎storage 74%, knowledge sharing 76% and knowledge application 77%. The results ‎also showed that ‎there were no statistical differences related to gender, age, academic ‎qualification and period of service. ‎