Towards an Artificial Intelligence (AI)-Driven Government in Sultanate of Oman

Abstract

Many tasks that require human intelligence to perform changed to being executed by artificial intelligence such as voice recognition, image recognition, and various predictions. This study investigates how adopting AI-based technologies could redefine leadership roles and identify the gap of critical leadership competencies of AI-based technologies in Oman's public sector. The study used secondary data sources of four Omani ministries. The results confirm that the work of the leaders in Oman's public sector focuses more on administrative coordination, control, developing strategies, and problem solving. On the other hand, there is little attention given to innovation and focusing on developing people. AI-based technologies enhance leader performance and productivity in many areas such as mindful tech-savvy humanist, fostering systemic intelligence, building trust and innovation, developing creative capabilities, fostering leadership skills, enhancing strategic thinking skills, managing uncertainty, and having creative foresight.