The Role of Organizational Citizenship Behavior as an Intervening Variable in the Influence of Servant Leadership and Employee Engagement on Performance

Proceedings of the 2019 International Conference on Organizational Innovation (ICOI 2019) Pub Date : 2019-10-01 DOI:10.2991/icoi-19.2019.113

B. Priyono, Endang Cahyaningsih, Kis Indriyaningrum, Aditya Binathara Putra

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引用次数: 1

Abstract

This study is aimed to reveal organizational citizenship behavior as an intervening variable in relation to the influence of servant leadership and employee engagement on employee performance. The study was conducted by testing and analyzing the data to if servant leadership and employee engagement indirectly influenced employee performance. Based on the primary data of 118 civil servants that was tested and analyzed, it has been proven that (1) servant leadership and employee engagement directly influence organizational citizenship behavior, (2) servant leadership, employee engagement and organizational citizenship behavior directly influence employee performance and that (3) organizational citizenship behavior becomes an intervening variable in relation to the influence of servant leadership and employee engagement on employee performance. Keywords— servant leadership, employee engagement, organizational citizenship behavior, employee performance

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组织公民行为在服务型领导和员工敬业度对绩效影响中的中介作用

本研究旨在揭示组织公民行为在服务型领导和员工敬业度对员工绩效影响中的中介作用。通过对数据的测试和分析，研究服务型领导和员工敬业度是否会间接影响员工绩效。基于118名公务员的原始数据进行测试分析，证明:(1)服务型领导和员工敬业度直接影响组织公民行为;(2)服务型领导;员工敬业度和组织公民行为直接影响员工绩效，(3)组织公民行为成为仆人式领导和员工敬业度对员工绩效影响的中介变量。关键词:服务型领导，员工敬业度，组织公民行为，员工绩效

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Proceedings of the 2019 International Conference on Organizational Innovation (ICOI 2019)

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