Green Human Resource Management: Achieving High Performance of Human Resource Systems at Travel Agencies and Hotels

E. Gohar, A. Rady, M. Zaki
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引用次数: 4

Abstract

Today Organizations Have Become More Conscious About The Growing Importance Of The Integration Of Environmental Management And Human Resource Management I.E. ‘Green HRM’ Practices, Especially In The Field Of Tourism And Hospitality. The Aim Of This Study Is To Highlight The Application Of Greening Human Resources Procedures (Green Recruitment, Green Rewards, Green Development &Training And Green Empowerment) At Hotels And Travel Agencies And To Investigate The Gap Between Theory And Practice Related To Green Performance At Hotels And Travel Agencies At Luxor. A Questionnaire Was Distributed To A Sample Of Employees At 5 Star Hotels And Travel Agencies At Luxor City To Understand Their Perceptions Of The Application Of Green Human Resources Management In Their Institutions. A Total Of 200 Questionnaire Forms Were Distributed To Employees (120 At Hotels And 80 At Travel Agencies), Only 193 Employees Positively Shared The Questionnaire. The Results Showed That: The Green Performance Applied In Hotels Is Better Than That Applied In Travel Agencies, The Training &Green Development Techniques Do Not Apply At A Systematic Way At Hotels And Travel Agencies, The More The Worker’s Experience The More Qualified To Apply The Green Performance At Hotels And Travel Agencies And The Training And Green Development Procedures Applies At Hotels And Travel Agencies Have No Effect On The Green Performance. The Study Suggested Some Recommendations And Tested The Significance Of The Study Model And Equation That Represents The Influence Of Study Variables On The Green Performance At Hotels And Travel Agencies.
绿色人力资源管理:实现旅行社和酒店人力资源系统的高绩效
今天的组织已经越来越意识到环境管理和人力资源管理整合的重要性,即“绿色人力资源管理”实践,特别是在旅游和酒店领域。本研究的目的是强调绿色人力资源流程(绿色招聘、绿色奖励、绿色发展与培训和绿色授权)在酒店和旅行社的应用,并调查与卢克索酒店和旅行社绿色绩效相关的理论与实践之间的差距。通过对卢克索市五星级酒店和旅行社的员工进行问卷调查,了解他们对绿色人力资源管理在其机构中的应用的看法。共向员工发放了200份问卷(酒店120份,旅行社80份),只有193名员工积极分享问卷。结果表明:酒店的绿色绩效优于旅行社,培训和绿色发展技术在酒店和旅行社的应用不系统,员工经验越丰富越适合在酒店和旅行社应用绿色绩效,酒店和旅行社的培训和绿色发展程序对绿色绩效没有影响。本研究提出了一些建议,并检验了研究变量对酒店和旅行社绿色绩效影响的研究模型和方程的显著性。
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