Assessing the Impact of E-Democracy on Enhancing Quality of Work Life at the Egyptian Travel Agents

Abstract

The Organizational context has several variables which affect the interaction between employees and management. E-democracy represents the exponential growth in communication technologies that support employees with access to information and decision-making process. Quality of work life reflects the reciprocal relationship between management and employees which enriches the work experience. Job satisfaction and supportive work systems represents the essence of quality of work life. This study provides a theoretical framework to the idea of e-democracy and quality of work life within the Egyptian travel agents. Moreover, it enables stakeholders to understand the relationship between e-democracy and quality of work life and what procedures should be taken about these variables. This study aims to investigate the relationship between e-democracy and quality of work life in Egyptian travel agents. Regarding methodology, this study used the descriptive methodology to achieve the research objectives. Five Likert-scale Questionnaires were distributed on a sample of employees to gather the primary data. Results illustrated a significant correlation between e-democracy and quality of work life in Egyptian travel agents. Moreover, regression analysis demonstrated that only two dimensions of e-democracy has a significant impact on quality of work life in Egyptian travel agents.